What is Office 365?

Microsoft Office 365 can generate all kinds of fantastic productivity and efficiency across your business; helping you and your people work and share information whether they are at home, in the office or on the move.

To help you get more out of this cloud-based solution, Phonetek can manage your entire set-up and maintenance on your behalf, ensuring it continues to get results well into the future.

What is Office 365 Managed Service?

Microsoft Office 365 brings together the latest versions of Microsoft’s Office, as well as a variety of communication and collaboration tools such as Exchange Online, SharePoint Online and Skype for Business, to help meet your business needs. Best of all, these applications are based on a per user per month model, allowing you to purchase and deploy services as needed, while predicting monthly costs.

With a range of plans, deployment options and local 24/7 support, we have all your Office 365 needs fully covered. This means less time wasted on administrative IT tasks and more time for you to focus on your core business. It also means you can let our dedicated team of software licensing experts navigate through the licensing requirements and ensure that all your licenses are kept up to date and compliant.

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How it works?

We start by scoping the Office 365 plan that is most suitable for your business and then setup your Office 365 subscription, if one does not already exist. All Office 365 subscription charges are billed monthly to you, by Phonetek, at no additional cost to purchasing directly from Microsoft.

All include;

  • Guaranteed 99.9% uptime, financially backed service level agreement
  • Microsoft IT-level web support and 24/7 phone support for critical issues
  • Active Directory integration to easily manage user credentials and permissions
  • World-class data security

Office 365 Business Plans

  • Includes features and price points tailored to meet the needs of small and midsize businesses ranging from 1 to 300 employees.
  • Includes access and usage of core cloud services for running your business including business class email and calendaring, Office Online, online meetings, IM, video conferencing, cloud storage, file sharing and much more.
  • Your team can simply sign in and start using their emails, share calendars, chat to each other using instant messaging, conduct video conferencing sessions, upload and share files as well as create team sites to make collaboration easier; plus they’ll always have the latest versions of Microsoft Excel, Word and PowerPoint.
  • Microsoft takes care of all the hosting, data security, document storage and backing up for you.

Office 365 Enterprise Plans

  • Includes features and price points tailored to meet the needs of mid-size to enterprise businesses with an unlimited user requirement.
  • The plan includes access and usage of core cloud services for running your business including business class email and calendaring, Office Online, online meetings, IM, video conferencing, cloud storage, file sharing and much more.
  • Your team can simply sign in and start using their emails, share calendars, chat to each other using instant messaging, conduct video conferencing sessions, upload and share files as well as create team sites to make collaboration easier; plus they’ll always have the latest versions of Microsoft Excel, Word and PowerPoint.
  • Microsoft takes care of all the hosting, data security, document storage and backing up for you.

Office 365 Migration and Management Services

  • Our team can provide your business with the project management and technical consulting needed to seamlessly migrate to the cloud. This includes providing the following services:
    • Office 365 Consulting
    • Office 365 Training
    • Mailbox Migration
    • DirSync/SSO ADFS Configuration
    • Data Migration
    • Managed Services for Office 365
  • More than just a 24/7 Service Desk our local technical team will proactively manage your Office 365 environment. From supporting your users to managing all your back end systems, we have all your support needs covered.
  • For added flexibility, you can customise your support service to exactly to how your business requires it.

How can it benefit your business?

Expert Advice and Support

As well as helping you choose the right plan, we can also help you get started – regardless of whether you are a large enterprise or a small to mid-size business. As a managed service, we can provide your team with ongoing support and management of Office 365. Your team can access 24x7x365 support from a dedicated technical team.

Test Drive Before you Buy

We offer a Customer Immersion Experience, which provides a facilitated, hands-on environment where you can test-drive Microsoft technologies including Office 365, SharePoint, Skype for Business, Windows, Dynamics and more.

Get the Solution that is Right for You

Our solution architects will spend time to understand your business, how you operate, types of users and objectives. This will allow the team to design a solution that not only caters for your needs but also help us identify opportunities to enhance productivity in your business.

Integration across the Microsoft stack.

We’ll help you get started and help migrate and configure your important business tools such as email, contacts, Skype for Business and more.

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Over 1000 companies trust Phonetek to manage, support and grow their business

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