Companies that prioritise collaboration are twice as likely to be profitable.

Our suite of telephony, video and conferencing products have been designed to do precisely that – to keep your people collaborating with one another, and your customers happy.

Our best of breed solutions boast seamless integration of telephony, video conferencing, voicemail, email, instant messaging and desktop sharing with one directory and real-time presence status on both fixed and mobile devices to create a truly unified intelligent collaboration experience for your staff, clients and suppliers.

From a deployment architecture point of view, we deliver our UC services over our QoS enabled private network to ensure enterprise grade quality voice for your business.

We have a range of UC solutions, cloud hosted or on-premise, to suit your business needs and budget.

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Services Offered

Hosted PBX Solutions

Our Hosted PBX cloud-based Unified Communications (UC) solution is hosted securely in our Cloud and removes the need for you to manage and operate PBX hardware systems on your premise.

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On-Premise PBX Solution

Partnering with leading technology vendors in Unified Communications such as Cisco, NEC, Polycom and Microsoft we offer a comprehensive range of collaboration systems and tools that integrate with your existing technology.

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Skype for Business Enterprise

Microsoft Skype for Business is an enterprise grade Unified Communications (UC) platform that can provide your business all the features it requires – all delivered from one consistent user experience and interface.

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Call Centre Solutions

Respond to customers faster and easier, no matter how they contact you. Whether you have a simple phone support helpdesk or a sophisticated multi-channel call centre, your agents will have what they need to be more helpful, more efficient and more motivated.

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Video Conferencing Solutions

PhoneTek provides a hosted Virtual Meeting Room (VMR) solution as a service that can cater for all your audio and video conferencing needs.

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SIP Trunking

SIP Trunking is the simplest and most cost-effective way to connect your existing PBX or Unified Communications system to the public switched telephony network (PSTN). SIP Trunking leverages your WAN or data network to deliver calls to and from the PSTN, alleviating the need to pay for expensive ISDN services.

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How We Help?

By allowing us to bring it all together as a managed service, give your staff the power to collaborate more effectively from diverse and remote locations.


Enables information sharing and direct interaction through improving the way individuals and groups within your business interact.


We take on the responsibility for the operation of your equipment and the network, alleviating the need to create your own specialised team.


By extending the capabilities of the desktop to compatible mobile devices, your business can support more intelligent and productive interactions.


Benefit from experience and best practice with proven professional network services that span design, implementation and all after launch management.


Manage your systems more effectively through management services designed to take on responsibility for the operation of your equipment and the network.


All our solutions have inbuilt security, local data storage and all traffic stays on-shore so it’s less vulnerable to exploitation.

Case studies

Over 1000 companies trust Phonetek to manage, support and grow their business.

leading consumer products companies

leading consumer products companies

surface transport & logistics

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Different businesses have different needs.

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