What do your users and your business really need?
End-users today are more demanding than ever. With seamless and simple tech experiences shaping their personal lives, they expect the same at their workplace.
Your organisation therefore needs to provide a consistent performance, reliable anywhere/anytime access and seamless experiences for your employees, all whilst maintaining watertight security.
With these new needs in mind, there are three key issues facing businesses today:
- Mobility. How do you give your users access to your CRM or other business apps at work, at home, out and about, on any device they want? To work effectively, your people expect to be able to access all their business apps on any connected device – even if it’s their own.
- Security. What happens when an employee leaves the building with work data on their device? Can you remove corporate data remotely, without deleting their personal data, too? In a mobile world, managing device compliance, security and policies is critical.
- IT Operations. How do you balance the increasing demands of a mobile workforce against day-to-day IT tasks like license compliance, software migration, device upgrades and more? Trying to manage it all in-house can end up costing your business more than anticipated.
Desktop-as-a-Service bundle brings together all of the vital IT functions of Service Desk, Support Services, Centralised IT Services and Managed Security Services into one single package, charged on a simple per user, per month basis.
Built around Microsoft 365, this seamless, secure solution delivers on the needs of the modern workforce.
Don’t need the complete package?
Some businesses don’t need the complete range of services offered through our Desktop-as-a-Service solution. That’s OK. You can still get all the Microsoft 365 licenses you need from Phonetek.
Why choose Phonetek for your Desktop-as-a-Service bundle?
Support
Our service desk operates 24/7, giving your end users the right support when they need it – from wherever they are. We assign the very best technical resources to resolve your issues fast. With a single Service Desk agent managing your ticket, it’s the right mix of accountability and fast resolution.
Security
Security is inherent in everything we do, and our services are built with security at their core. We perform weekly unauthenticated scans to identify and resolve any vulnerabilities in your system, application or network under management. And we deploy critical security patches to resolve vulnerabilities in Brennan IT managed operating systems, hardware and applications.
Capability
Phonetek is Canada’s #1 managed service provider and a Microsoft Gold Partner. With over 20 years of experience, we have been voted number one managed services provider in Canada in a row by the independent group MSP Mentor.
Over 1000 companies trust Phonetek to manage, support and grow their business.
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Different businesses have different needs.
Find out which products meet your needs.