With each of Phonetek’s Cloud Backup and Disaster Recovery services, you get the peace of mind of knowing your data is protected in the event of a security breach or on-site disaster. We have selected the very best technology partners to ensure we are able to provide the most reliable solutions and services on the market.

When it comes to recommending a solution, we work closely with you to determine your needs from the outset, so we can confidently recommend a service that’s ideal for your business. We also offer flexible payment options so you can avoid large-up-front capital costs, and we can get you up and running at a pace that’s right for you.

When you choose Phonetek, you’re choosing a boutique company with vast experience providing cloud backup and disaster recovery services to Australian mid-market businesses.

We offer:

As an early pioneer in cloud computing, we’ve helped hundreds of Australia’s brands implement sustainable cloud solutions. As well as ongoing advice, we provide 24/7 expert support, and you can tap into the knowledge of our dedicated cloud and service delivery team, around the clock. We provide access to over 240 certified technical resources specialising in an extensive range of technologies and solutions.

With some of the highest accreditation in Australia (ISO27001:2006), our data centres offer exceptional physical and virtual security. Highly available, highly redundant, scalable and secure, our application hosting platform is built on leading enterprise technology with an availability SLA of 99.95%. The Phonetek cloud is also built on premium kit and hosted behind multiple layers of security. Your data is kept locally within Australia in our tier 3 data centres – just another reason why we’re trusted by some of Australia’s largest financial and legal companies.

Each Phonetek service meets the business continuity and disaster recovery requirements set out by key regulatory bodies, APRA and ASIC. Plus, should a declared and verified disaster occur, key replication points can be updated in just a few minutes, with full IT-system recovery in just a few hours. We also offer real-time, advanced monitoring of your Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) with alerts flagged to our team in the event of any impending breach of your service level agreement.

By moving your backup to the cloud, you can shift from a capital expense to a pay-per-month operational expense; increasing your control over your overall IT budget. We also give you the ability to choose a backup policy that suits your specific needs. Choose to keep your data for one month or one year – or all the way up to seven years. If your data needs to remain archived indefinitely, we can do that too and will store it on encrypted tapes in professional storage facilities.