Work smarter with a secure cloud based Hosted PBX solution
Our Hosted PBX cloud based Unified Communications (UC) solution is hosted securely in our Cloud and removes the need for you to manage and operate PBX hardware systems on your premise. In addition, the architecture also eliminates the need for separate ISDN and SIP trunks, as PSTN calling features are bundled into the monthly subscription.
The solution provides enterprise grade UC features, such as reception consoles, voice and video soft clients, instant messaging and presence, all at one low predictable monthly spend.
To compliment your implementation, we can also deliver call centre solutions, auto attendants, call recording and more for an integrated experience.
How does it work?
Delivered across our private IP network, eliminating the need for physical phone systems at different locations. High quality handsets are supplied, which simply plug into the local area Data network and connect securely back to the Hosted PBX in our Cloud.
Why partner with PhoneTek?
Manage your business from anywhere
We provide a number of tools to allow you to operate your business from anywhere on any device. Our soft clients, web portal, receptionist console and call centre console can all be accessed directly over the internet. This means your business is always on wherever you are.
Handset or Soft Client Options
As part of the solution we offer a number of handsets from leading UC vendors, in addition we also offer soft client only solutions to cater for those team members who prefer headset based communications. Our soft clients work on PC, MAC, iOS, Android and iPad environments
Mobility Integration for Workers
A number of powerful mobility integration features allow your staff to take and receive calls whilst on the road or teleworking. Incoming call plans can simultaneously ring your office and mobile, with soft clients allowing users to make and receive calls from their office number whilst on the road or working from home
Business Productivity Benefits
Features such as Outlook calendar integration, instant messaging and presence allow you to see who is available in the business, who is busy and who is free to take a call. These tools in addition to regular phone calls are proven to give your business real productivity benefits.
Technology Adoption Program
We understand that as a business, support and training are essential to the successful adoption and ongoing use of PhoneTek’s solutions. To ensure our Hosted PBX solution is the right fit for your business, we provide you tailored support and training.
Our dedicated 24/7 support agents and over 18 years of experience means we know how to operate and manage your phone system. Simply call us for any moves, adds and changes and we’ll take care of it for you, allowing you to focus on what you do best and that is running your business.
Benefits to your business from every angle
Business phone system capabilities are enhanced when using a Hosted PBX solution. The combination of savings, flexibility and increased flexibility makes it compelling for any business. See below a comprehensive list of benefits.
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